In the unlikely event that you are dissatisfied with your product let CP Furniture know. If your items are found faulty or not as described on our website on delivery please inform the CP Furniture driver. Alternatively, give us a call, and will arrange to pick up of the faulty item and we will replace the item.
If you are unsure about a purchase or change your mind please let our delivery personnel know on delivery. The items need to be in their original packaging. You have 10 days from the delivery date to notify CP Furniture if you want to return your product, however, there will be a return charge deducted from your refund. The return charge is simply a pickup charge (Alternatively you can return the item to our warehouse in County Cavan yourself). Please note mattresses once opened cannot be returned.
CP Furniture will not accept the products back if they have been used and are not in their original packaging.
Beds & Mattresses can only be returned if they are unopened. Mattresses & Beds, which have been opened and slept on, cannot be returned (for hygiene reasons).
Refunds for returned items will be credited to the card used for the original payment. Once the goods have been returned to the warehouse and they have been inspected, a refund usually happens within 24hrs but can take up to 3 days.
If you wish to change or cancel an order contact our Customer Service department via our contact page. You have the right to cancel up to the day before delivery. If after the goods have been delivered they have to be returned, Please refer to our Returns Policy. Refunds for cancellations will be credited to the card used for the original payment and usually happens within 24hrs of cancellation, but can take up to 3 days.